Appointment Policy

To provide the best possible care and ensure appointment times are available for all our patients, we kindly ask that you let us know as early as possible if you need to change or cancel your appointment.

Please arrive on time for your scheduled appointment. If you are running late, we will always do our best to accommodate you, although your treatment time may need to be adjusted to avoid delays for other patients.

If you need to cancel or reschedule, please contact the clinic at least 24 hours in advance. Late cancellations or missed appointments may be subject to a cancellation fee.

For longer or more complex treatments, we may require a deposit to secure your appointment. Any deposit requirements will always be explained and agreed with you in advance.

We understand that unexpected circumstances can happen and will always approach these situations with understanding wherever possible.

If you have any questions about your appointment, treatment or preparation before your visit, please contact our team.